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The mobility survey and the indicator dashboard
The minimum a commuting survey has to ask, why seasonal sites need two waves, the participation rate that makes a diagnosis defensible, and the indicators to track.
The survey is the foundation of the plan: the diagnosis, the measures, the objectives and the Scope 3 Category 7 calculation all rest on it.
Two waves, not one
If your site has a seasonal peak, run the survey twice: once in the ordinary season and once in campaign. The modal split is not the same, and a plan built on ordinary-season data will not describe the period the law requires you to address.
Peak data has a one-year replacement cost
If your campaign runs in September and you miss it, the next chance to measure the real peak is September the following year. With the deadline on 5 December 2026, that is the difference between a data-based plan and one built on estimates.
The minimum set of questions
Anonymous, with results aggregated by gender and age — art. 27.2 will make those aggregates public.
- Workplace, shift and contract type (permanent / permanent-seasonal / seasonal)
- Postcode or municipality of origin — not the home address
- Main mode and combined modes; if by car, number of occupants
- Distance and journey time; departure and arrival times
- Access to a vehicle and a driving licence — key to the exclusion risk of seasonal staff
- Estimated monthly spend on commuting
- Willingness to change mode, and under what condition
- Incidents or perceived risk situations on the journey
Once this minimum is covered and you want a diagnosis that explains the why — barriers, reasons and willingness to change — the bank of optional questions for the diagnosis collects the advanced ones, grouped by the plan decision each unlocks.
Questions 5 and 8 are the most often omitted and carry the most weight: 5 tells you whether a group physically can comply with a measure, 8 feeds the mandatory road safety block.
Never collect home addresses
Postcode or municipality is enough for distance and route analysis, and it keeps you clear of both the publicity obligation in art. 27.2 and the data minimisation principle.
Participation
Target 40% or above and the diagnosis is defensible. Between 25% and 40% it is usable, but state the limitation and how you extrapolated. Below 25%, expect it to be challenged in negotiation.
Seasonal staff always respond less. Two things move the needle: running the survey at induction rather than by email, and in the languages your seasonal workforce actually speaks.
The minimum indicator dashboard
EDIM will register “the most relevant parameters and indicators” (art. 26.8), so use numbered indicators, each with a baseline, target, owner and source. Nine is a workable minimum:
- Modal split per site and season (% of journeys by mode)
- Average private vehicle occupancy
- Shuttle users vs. seats offered
- People registered and matched in carpooling
- tCO₂e from employee commuting, total and per person-year
- In itinere and business-travel accidents: count, rate per 100 people, days lost
- People trained in road safety over seasonal inductions
- Charging points installed and energy delivered
- Plan execution rate: measures implemented / measures committed
An indicator without a baseline cannot be reported in the biennial follow-up, where the second compliance obligation sits.
Doing this in Dcycle
- Customise mobility surveys — build the questionnaire and add the questions above
- Manage employee survey periods — run the two waves as separate periods, which keeps ordinary season and campaign separable
- Upload commuting data — if you already hold the data
- Estimate employee commuting — where survey coverage is too low
Running the waves as two periods is what lets you report a modal split per season in the plan and a Category 7 figure split the same way.
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Up next
Optional questions for the PMST diagnosisA bank of advanced questions to add to your mobility survey once the minimum is covered. Each one with its Dcycle field type and the plan decision it unlocks.
Read more → A structure for the plan: ten sections and a measure cardA working index for a Sustainable Commuting Plan, aligned with the OTLE monograph — what goes in each section, and the fields every measure card should carry.
Read more → The PMST and Scope 3 Category 7: one dataset, two obligationsThe commuting data you collect for the mobility plan is the same data that feeds Scope 3 Category 7, ESRS E1 and CDP. How to collect it once.
Read more → Customize your mobility surveysCreate mobility surveys tailored to your company: choose the work model, edit questions, add conditional logic, and send them in the language your employees prefer — translations are generated automatically.
Read more →